YOUR BRAND
YOUR BRAND
Take a minute to write an introduction that is short, sweet, and to the point.
Our Short-Term Rental (STR) Services
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Tasks:
Property description writing
Photo editing guidance / arrangement of professional photography
Title & keyword optimization for Airbnb SEO
Amenity listing, house rules setup
Market Rates:
One-Time Setup: $150–$300 per listing (basic)
Advanced (competitor research, pricing suggestions): $300–$500
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Tasks:
Inquiries, booking confirmations, check-in instructions
Basic guest support (e.g., handle special requests)
Market Rates:
Monthly: $150–$300 per property for standard hours (8–12 hours coverage)
24/7 Support: $300–$500 per property per month
Hourly Option: $6–$10/hour for a dedicated VA, depending on location/experience
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Tasks:
Setting up & managing pricing tools (e.g., PriceLabs, Beyond Pricing)
Regular adjustments based on market trends, events, and occupancy
Market Rates:
Flat Monthly Fee: $100–$200 per property
Commission Model: 5–10% of monthly gross booking revenue
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Tasks:
Handling guest disputes, damage claims, review removal requests
Liaising with Airbnb or other platforms
Market Rates:
$50–$100 per dispute, or
Add-On Retainer: $50–$100/month per property (unlimited disputes)
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Tasks:
Coordinating cleaners, maintenance, inspections
Setting up utilities (where applicable)
Market Rates:
One-Time Onboarding: $150–$300
Ongoing: $30–$50/month per property, or included in a full-service package
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Includes:
Listing creation/optimization
Dynamic pricing & revenue management
24/7 guest communication
Dispute resolution
Vendor coordination
Typical Fee: 10–20% of monthly booking revenue, or $500–$1,000/month flat (depending on property size/location)
Long-Term Property Management Services
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Tasks:
Rental listing creation
Applicant background/credit checks
Drafting lease agreements, move-in documentation
Market Rates:
Leasing Fee: Typically 50–100% of one month’s rent, or $300–$500 per lease transaction
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Tasks:
Invoice generation, rent tracking, late fee enforcement
Monthly expense reports to owner
Market Rates:
8–10% of monthly rent collected (standard property management fee), or
$100–$200/month per property for smaller-scale owners
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Tasks:
Scheduling repairs, liaising with contractors, tracking work orders
Handling emergencies (water leaks, etc.)
Market Rates:
Often included in the 8–10% management fee
If separate: $30–$50 per incident or $50–$100 monthly retainer
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Tasks:
Resolving disputes, lease renewals, periodic check-ins
Handling tenant inquiries or complaints
Market Rates:
Usually included in management fee
If a la carte: $50–$100 per month for additional oversight
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Includes:
Tenant screening & lease-up
Rent collection & bookkeeping
Maintenance coordination
Tenant relations & dispute handling
Typical Fee: 8–12% of monthly rental income, plus a one-time leasing fee
Real Estate Agent / Investor Support Services
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Tasks:
Gathering signatures, ensuring paperwork compliance
Scheduling inspections, appraisals, closings
Market Rates:
$300–$500 per transaction
Some charge a flat monthly rate if volumes are high
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Tasks:
Cold calling, email outreach, social media DMs
Database management (CRM updates)
Market Rates:
Hourly: $5–$10/hour for basic VA lead gen tasks
Performance bonus for closed leads (optional)
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Tasks:
Scheduling property showings, open houses, client meetings
Sending confirmations, reminders
Market Rates:
$5–$10/hour, or bundled into a monthly VA retainer of $300–$600
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Tasks:
Comparative Market Analysis for specific neighborhoods
Gathering property data (tax records, listing history)
Market Rates:
$10–$15/hour for skilled VA with real estate experience, or $50–$100 per CMA project
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Includes:
Transaction coordination
Lead generation & follow-up
Appointment setting
Basic CMA research
Fee: $700–$1,200/month depending on scope/number of transactions
Consulting & Advisory Services
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Tasks:
ROI projections, rental yield forecasts, neighborhood comparisons
Strategy sessions on property acquisition or sale timing
Market Rates:
$60–$150/hour consulting
Flat-fee projects: $500–$2,000+ depending on depth (multiple properties, commercial deals, etc.)
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Tasks:
Advising on cost-effective upgrades, ROI for different renovations
Coordinating with contractors or designers (virtually)
Market Rates:
$300–$1,000 per consultation package, or an hourly retainer if ongoing
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Tasks:
1–2 calls per month, email support, ongoing market updates
Market Rates:
$200–$500/month retainer
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Includes:
Monthly strategy sessions
Ongoing ROI assessments
Priority email support
Fee: $500–$1,000/month retainer
Additional Services & Bundles
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Data Entry & Reporting
Property-related documents, tenant records, expense spreadsheets
Rate: $5–$10/hour
Email & Calendar Management
Sorting high-volume inboxes, scheduling calls
Rate: $5–$10/hour or $200–$400/month retainer
Customer Service / Chat Support
Answering property inquiries, basic FAQ responses
Rate: $6–$12/hour or $300–$600/month (part-time coverage)
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What’s Included:
Basic Bookkeeping (transaction categorization)
10–20 hours/month of general admin tasks (calendar, email, data entry)
Simple marketing tasks (posting listings on social media or property sites)
Market Rate: $500–$800/month (depending on exact hour usage & complexity)
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Focus: For clients who want everything from listing setup (STR or long-term), to maintenance, to marketing, to monthly financial reporting.
Sample Inclusions:
Full STR Management or Long-Term Management
Monthly Bookkeeping & Reporting
Marketing Support (social media posts, property listing ads)
Dispute/Claim Handling
Vendor Coordination
Typical Fee: Could be a combination of a base rate + percentage of revenue or rent. For example:
Base: $500–$800/month
Plus: 10% of monthly rental or booking revenue
(You can tailor these percentages and monthly rates according to the client’s property size, location, and occupancy.)
FTCs
Final Tips & Considerations
Tiered Pricing
Offer Basic / Standard / Premium tiers for each service, giving clients the flexibility to choose what suits them best.
Hourly vs. Project vs. Percentage
Hourly: Good for ad hoc tasks or smaller assignments (research, data entry).
Project Fees: Ideal for listing creation, tenant screening, or specific one-off setups.
Percentage of Revenue: Common for full-service STR management or ongoing property management.
Offer Custom Bundles
If a client needs unique combinations (e.g., short-term rental management plus monthly accounting), create a custom quote so they see the value in bundling everything under one roof.
Show ROI
For STR services, highlight potential occupancy or revenue boosts from dynamic pricing or improved listings.
For agent services, emphasize saved time, more deals closed, or streamlined back-office operations.
Retainer Models
Encourage monthly retainers for consistent revenue and predictable workloads—especially for STR management, bookkeeping, or daily VA tasks.
By mixing and matching these service lines and bundles, ReliaHub can position itself as the reliable solution for all real estate needs—whether short-term rentals, long-term property management, or agent/investor support. Tailor your final pricing and exact service scope to your target market and operational capacity.
“It all begins with an idea.” - Source
“It all begins with an idea.” - Source
"Maybe you want to launch a business." - Source
"Maybe you want to launch a business." - Source
“It all begins with an idea.” - Source
“It all begins with an idea.” - Source
